The best dispute management software for banks and card issuers in the US are Quavo, Q2 CentrixDQS, Pega Smart Dispute, FIS Dispute Resolution, ACI Worldwide Dispute Management, Chargebacks911 Issuer Edition, and Verint Financial Compliance. These platforms handle issuer-side workflows specifically:…
Chargeback statistics for 2026 point to a market under consistent pressure: the average U.S. merchant chargeback rate sits around 0.26% of transactions as of late 2025, with card networks setting the warning threshold at 1% and the termination threshold higher…
Chargeback alert services notify merchants of an incoming dispute before the card network officially records it as a chargeback. When a cardholder contacts their bank, the alert fires immediately. The merchant then has a window, typically 24 to 72 hours,…
